1. Acceptance of Terms

By booking KerSauvage, you fully accept these general terms and conditions. Any reservation implies your complete agreement. If you do not accept these terms, please do not proceed with the booking.

2. Booking and Payment

• Booking Process:
  • The reservation is confirmed upon receipt of a 30% deposit. This deposit is applied to the price of the stay and is refundable under the conditions set out in Article 3.
  • The balance must be paid 35 days before arrival. After this date, the reservation will be automatically cancelled.
  • Payments can be made via bank transfer or credit card (through Airbnb/Booking platforms).
• Rates:
  • Prices are in euros (€) and include the tourist tax (unless otherwise stated).
  • Rates may vary by season (high season: July/August).
  • A €10/night supplement applies for stays of less than 3 nights in high season.

3. Cancellation and Refund

• Cancellation by the guest:

  The conditions below mirror those applying to our Airbnb reservations, so that the guarantees are identical whichever channel is used to book.

  • Stays of less than 28 nights:
    • At least 30 days before arrival: full refund of all sums paid.
    • Between 30 and 7 days before arrival: refund of 50% of the total price of the stay.
    • Less than 7 days before arrival: no refund.
  • Stays of 28 nights or more:
    • At least 30 days before arrival: full refund of all sums paid.
    • Less than 30 days before arrival: the first 30 nights of the stay are not refunded; any remaining balance is refunded.
  • Bookings made less than 4 days before arrival:
    • Refund of 50% of the total price of the stay, whatever the date of cancellation.
• In all cases:
  • The tourist tax is refunded in full whenever the stay does not take place.
  • Optional services not provided (linen rental) are refunded in full.
  • The refund is calculated on the total price of the stay, whether or not the balance has been paid. No further sum is due from a guest who cancels.
• Cancellation by the owner:

  If the owner cancels the reservation, the guest is refunded in full.

• Force Majeure:

  In case of cancellation due to force majeure (serious illness, death, natural disaster), a credit for a future stay may be offered, subject to proof.

4. Check-in and Check-out

• Check-in (5 PM–7 PM) and check-out (before 10 AM) times are strict. Any delay or early departure must be reported 48 hours in advance.
• A €50 supplement will be charged for arrivals after 7 PM (unless prior agreement).
• An inventory check is carried out upon arrival and departure. Any damage will be charged to the guest.

5. Guest Obligations

The guest agrees to:

• Comply with the house rules(quiet hours, parking, pets, etc.).
• Not sublet the property without written consent.
• Take care of the equipment and report any issues.
• Leave the premises in the same cleanliness condition as upon arrival (see Additional Information).
• Take out "holiday liability insurance" covering any potential damage.

6. Liability

• Owner:
  • Guarantees a property matching the description and in good condition.
  • Is not responsible for guests' personal belongings.
  • Ensures the property is safe (smoke detectors, fire extinguisher).
• Guest:
  • Is liable for any damage to the property or equipment during their stay.
  • Must use the equipment as intended.
  • Must respect the neighborhood and quiet hours.

7. Personal Data

Collected data (name, contact details, payments) is used solely for managing the booking and is not shared with third parties, except where legally required. For more details, see our Privacy Policy.

8. Disputes

French law applies. Before any legal action, the parties will endeavour to settle the dispute amicably. Failing agreement, the dispute will be brought before the court having jurisdiction under the applicable legal rules.

9. Miscellaneous

• These terms replace all previous versions.
• In case of conflict between these terms and Airbnb/Booking conditions, these terms prevail.
• The owner reserves the right to modify these terms at any time. Guests will be notified by email of any changes.