1. Introduction

At KerSauvage, we attach great importance to the protection of your personal data. This policy explains how we collect, use, protect and share your information in the course of managing bookings and improving your experience.

By using our website or booking our property, you accept the practices described in this policy.

2. Who is responsible for processing the data?

The data controller is:

Cédric d’Hauthuille
KerSauvage – Hameau de Kerboulevin
56510 Saint-Pierre-Quiberon FRANCE
Email: contact@surquib.fr

3. What data do we collect?

We collect the following information:

• Booking data :
  • Surname, first name, postal address, email, telephone.
  • Dates of stay, number of guests, preferences (e.g. bed linen).
  • Payment information (via secure platforms such as Airbnb, Booking or Stripe).
• Technical data (if you visit our website):
  • IP address, browser type, pages viewed, duration of visit.
  • Cookies (see section 7).
• Communication data :
  • Content of emails or messages exchanged with us.

Note : We do not collect sensitive data (ethnic origin, political opinions, health, etc.).

4. Why do we collect this data?

Your data is used to:

• Manage your booking (confirmation, payment, inventory check).
• Send you practical information before your stay (access, equipment, rules).
• Offer you additional services (linen rental, local activities).
• Improve our offering (anonymous statistics on bookings).
• Answer your questions or requests.
• Comply with our legal obligations (e.g. transmission of data to the authorities in the event of an inspection).

5. How do we protect your data?

We implement the following measures:

• Technical security :
  • Data hosted on secure servers (SSL encryption for exchanges).
  • Restricted access to the data (Charline and authorised service providers only).
• Retention period :
  • Booking data: 5 years (legal time limit for contracts).
  • Payment data: deleted after the stay is validated (except in the event of a dispute).
  • Technical data (cookies): 13 months maximum.
• Data sharing :
  • With the booking platforms (Airbnb, Booking) for payment management.
  • With our service providers (e.g. cleaning service, linen rental) only where necessary.
  • With the authorities (town hall, police) in the event of a legal obligation.
  • Never sold or rented to third parties.

6. Your rights

In accordance with the GDPR, you have the following rights:

• Right of access : Request a copy of your data.
• Right to rectification : Correct inaccurate information.
• Right to erasure : Request the deletion of your data (except where legal obligations apply).
• Right to restriction : Restrict the processing of your data.
• Right to portability : Retrieve your data in a structured format.
• Right to object : Refuse the processing of your data (e.g. for marketing purposes).

To exercise these rights, contact us at contact@surquib.fr. We will respond within 1 month.

You may also lodge a complaint with the CNIL(the French data protection authority).

7. Cookies

Our website uses cookies to:

• Improve your experience (e.g. remember your preferences).
• Analyse traffic (via Google Analytics, anonymous data).

You can refuse or delete them via your browser settings. For more information, see our Cookie Policy.

8. Changes to this policy

We reserve the right to modify this policy at any time. Changes will be published on this page with an updated date. We encourage you to consult it regularly.

9. Contact

For any questions about this policy or your data, contact:

contact@surquib.fr
KerSauvage – Hameau de Kerboulevin
56510 Saint-Pierre-Quiberon
France